
Fault Solution
Check whether:
• Ensure the water taps are open
• the filters in the inlet hoses are blocked
• the inlet hoses may be squashed or
kinked
• the door has been closed
Check whether:
• the drain hose has been installed at the
proper height (60-90 cm)
• the end of the drain hose is not under
water
• there is a vent in the end of the drain hose
Check whether:
• the drain hose is properly connected
• the drain hose is not bent
• the drainage filter is not blocked
• the No-spin function has not been
selected
• the Stop with water function has not
been selected
• the washing load is well distributed in the
drum – redistribute the clothes inside the
drum to allow the machine to spin
Check whether:
• All the blocking elements used for
transportation have been removed
• the machine is in contact with the wall or
furniture.
• the machine is leveled
• the washing load is well distributed in the
drum
• there is little laundry in the drum
Check whether:
• the drum is not overloaded
• the correct amount of detergent has
been used
• the correct programme has been
selected
Check whether:
• the correct washing programme has
been selected
• the correct washing temperature has
been selected
Check whether:
• the water supply tap is open
• the filter between the tap and the supply
hose is clean
Check whether:
• the mains power supply is working
Check whether:
• the washing is evenly distributed in the
drum
• the correct spin speed has been selected
Check whether:
• the wash cycle is finished.
• the Stop with water function has not
been selected
The washing
machine does not
fill with water
*
The washing
machine
continuously fills
and drains the
water
**
The washing
machine does not
drain or spin
**
The washing
machine vibrates
The washing is not
clean at the end of
the wash cycle
The washing has
shrunk or faded
There is still a lot of
detergent in the
compartment
The washing
machine stops
during the wash
The washing has
not been properly
spin
The glass door does
not open
EN
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